You have moved the BES Database to another SQL Server and the Dispather Service wont start with some Errors in the Eventlog like: Database error in VerifySchema…..

You forgot one important thing before restoring the bes databases:

copy the „Database“ Directory of your actual Installation ( Version must match ) to the SQL Server and change the BESMgmt.cfg to your environment ( DB_NAME= and Server= ). Then start  „creatdb.exe BESMgmt.cfg“ in the „Database“ directory to create a new BES Database and the needed SQL Server modifications.

Then restore the database.

If you get alarms that some users cannot be initialized after rebooting the BES, and see these messages in

Agents logs:

[20400] (05/03 23:49:17.545):{0xF54} {D} MAPIMailbox::MAPIMailbox(2) – OpenMsgStore (0x8004011d) failed, MailboxDN=xxx, ServerDN=xxx/cn=Microsoft Private MDB

[40720] (05/03 23:49:17.545):{0xF54} MAPI call failed. Error ‚The information store could not be opened.‘, LowLevelError 0, Component ‚MAPI 1.0‘, Context 649

This may indicate that the MAPI Profile(s) are corrupted.

Recreate the MAPI Files on a 4.1 Server as follows:

Stop all BB Services.

HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem

Export the Profiles Key and delete it.

Start the BES Configuration and clicke „Edit Mapi Profile“ on the BlackBerry Server tab. Fill in the Servername of the

Exchange holding the BESAdmin Mailbox (BlackBerryServer-Profile).

Start BES Manager and configure the same Servername as above (BlackBerryManager-Profile)

Restart Server.